Contact the Jalie team

Questions about your order or a Jalie pattern?

SUMMER HOLIDAYS NOTICE // We are closed July 1-11. We will answer your message as soon as we return on July 12.

Regular business hours: We are open Monday - Thursday 8-4 and Friday 8-12, Eastern Time (Canada)

Outside business hours, here are some resources that might help:

If you don’t find your answer there, please contact us using the form below. We usually reply to emails within 1-2 business days. If you need to email us photos or screenshots, please send them to help (at) jalie (dot) com.


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