JALIE HELP DESK

For immediate answers to your questions
Articles are slowly (but surely) being added so you can get answers outside of business hours :)

You may want to check out the links below, in case the information you are looking for is already available:

• ORDER STATUS? Log in to view your Order History
• LINK TO YOUR PDF PATTERNS? Visit the "My Downloadable Patterns" page
• SEWING QUESTION? Check out our Tutorials, perhaps we have one for the pattern you need help with
• LOOKING FOR  PATTERN INSTRUCTIONS? You can find them on the pattern's detail page, under the "Instructions/Tutorials" tab and here.

For any other inquiries, comments, or questions, please contact us. We are only an email away and will gladly listen and help!

Snail Mail  (please note that our office/warehouse is not open to the public):

Jalie
1026 rue Renault
Levis QC  G6Z2Y8
Canada

Phone 418-839-7214 (regular business hours, Eastern Time)